Settings · 2 minutes reading time

Manage subscription, trial phase and invoices

Check your plan, free trial period, payment management and existing software invoices.

Manage subscription, test phase and invoices: View in the customer portal or in the employee app with sample data
Example view · Click the image to enlarge.The screenshots show the German example interface. The instructions are available in your selected language.
01

View subscription status

Open Settings → Subscription & payments. The page shows your company and the current test or subscription situation.

02

Classify test phase

During the free trial period, you will see the end date and days remaining. Without an expressly concluded paid contract, a subscription will not simply be debited automatically.

03

Select the appropriate tariff

Compare the rates and employee limits offered in the system. A tariff must offer enough places for your active employees. The prices currently displayed are decisive.

04

Complete billing address

If necessary, add the full company address under company details. If information is missing, the subscription process will lead to the intended addition.

05

Open payment management

If you have an existing subscription, use Manage Subscription & Payment Data. Before making a binding conclusion or changing a contract, check the conditions and amounts displayed.

06

Download invoices

Under Settings → Invoices you will find the software subscription invoices with dates, amounts, status and, if necessary, PDF download. This area is not general invoicing for your own clients.

Frequently asked questions

Does each tariff use different basic functions?

The tariffs differ particularly in the employee positions. Compare the current information in the tariff overview; the conditions stated there are decisive.

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