Photos & reports · 2 minutes reading time

View photo receipts in the customer portal

Check photos with date, time and employee and download individual images or all images of a job.

View photo receipts in the customer portal: View in the customer portal or in the employee app with sample data
Example view · Click the image to enlarge.The operation interface is a real screen recording with sample data; the photo example shown therein is AI-generated.The screenshots show the German example interface. The instructions are available in your selected language.
01

Open property

Find the property and open editing. Go to the Photo Documentation section. The permanent property plans are in a different area.

02

Select order

The photos are grouped according to the associated works. Check the activity and date so that you are viewing the correct evidence for an assignment.

03

Read date, time and employee

Below the photo you will see the recorded time, date and name of the uploading employee. This information helps assign the evidence.

04

Enlarge photo

Open the image via Preview to check details. Then return to the property view.

05

Download individually or collectively

Use Single Image to download the photo in question. Download all downloads the images from the selected job collectively as an archive.

06

Add or remove if necessary

As an administrator, you can add additional documents via Add Photos. The red trash can symbol at the top of the photo specifically removes this receipt. Check beforehand whether the recording is correct and the consequences for the order status.

Frequently asked questions

Are property plans and photographic evidence the same thing?

No. Property plans permanently explain the work area. Photo evidence documents the actual work performed on a specific job.

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