Jobs & orders · 2 minutes reading time

Create a one-time order

Schedule a single work with customer, own address, employee and calendar week or date with optional time.

Create a one-time order: View in the customer portal or in the employee app with sample data
Example view · Click the image to enlarge.The screenshots show the German example interface. The instructions are available in your selected language.
01

Open the order area

Select orders and click Create order. This function is intended for one-time work and does not require the creation of a new permanent property.

02

Name customer and order

Select the client and enter a understandable order name. Add the street, house number, zip code and location of the assignment.

03

Separate description and internal note

The description for employees is displayed in the app. Internal comments are for administration purposes and are not intended to replace any work instructions necessary for the employee.

04

Assign employees

Select the responsible person. The order is displayed to this employee under Orders in the app.

05

Set an appointment

Select calendar week and year or fixed date. If you have a fixed date, you can also enter a time, for example November 18th at 3:00 p.m.

06

Save and track

Click Save Order. Check the entry in the order list. After successful photo submission, the work is completed; the coloring shows planning, current due date or overdue.

Frequently asked questions

Where does the employee process the order?

In the employee app under orders. He opens the work, reads the description and takes the accompanying photographic evidence.

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