Properties & Customers · 2 minutes reading time

Create customers and contacts

Save your clients with contact person and email address so that reports are prefilled appropriately.

Create customers and contacts: View in the customer portal or in the employee app with sample data
Example view · Click the image to enlarge.The screenshots show the German example interface. The instructions are available in your selected language.
01

Open the Customers tab

Select Properties in the main menu and switch to the Customers tab at the top. Here you manage the clients of your properties, such as property management companies or companies.

02

Enter customers

Enter the customer name. If necessary, add the contact person and a valid email address. This does not change the company name of your own company.

03

Save

Save the entry. The customer is then available in the customer selection of properties and one-off orders.

04

Assign property

Open an existing property or create a new one. Select the appropriate entry in the Customer field and save the property.

05

Keep contact details up to date

Edit the customer entry if the contact person or email address changes. Please check the specific recipient address before sending a report.

06

Use report receiver

When creating an property report, contact persons and emails from the assigned customer are suggested. You can change this information for a single shipment without rewriting the customer base.

Frequently asked questions

Can a customer have multiple properties?

Yes. Select the same customer across all related properties. The lists can then be filtered by this customer.

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